DoS Attack (Resolved)

Over the last few days, our server CL-T090-550CL has been subject to a DoS (Denial of Service) attack. During this time you may have noticed that HTTP connections where slow or timing out. We are happy to announce that our server administrators have now resolved this problem and the attacking IP addresses are now being blocked by our firewall.

About 90% of the attacks originated from networks located in Turkey.

Server Maintenance (Resolved)

Throughout the next few days, one of our servers, CL-T090-550CL, will be subject to some routine maintenance. This maintenance will include a RAM upgrade, and hence the server may become unavailable for short periods during this time. If you have any questions, please do not hesitate to contact us.

UPDATE 24-03-2008 18:50 GMT:

All maintenance has been completed and the new RAM has been installed.

Server Downtime (Resolved)

We had to temporarily switch off one of our servers [CL-T090-550CL] to carry out necessary maintenance work. We assure you that we will have it back online as soon as possible. We thank you for your understanding and apologize for any inconveniences.

UPDATE:

As of 2008-02-29 12:49 GMT the server is back and operational again.

Server Downtime (Resolved)

We are currently experiencing some network problems with affecting our servers at 195.137.213.66 and 195.137.213.94. Technicians are working on this issue and the network will be restored as soon as possible. We apologize for any inconvenience.

UPDATE [2008-02-21 13:52 GMT] :

All services have been restored.

Server Downtime (Resolved)

Two of our servers are currently down, including the server at netlink.ie and one of our secondary servers. The problem is network related and has nothing to do with the actual servers. Technicians are working on the issue.

The servers went down at 2007-10-16 19:57 GMT, and the downtime affects all services including mail. Mail, however will be delivered once the server is back up.

We apologize for any inconvenience.

UPDATE [2007-10-16 21:30 GMT] :

All services are up and running again.

Mail Server Maintenance

Today, 2007-11-10 between 20:30 GMT and 22:00 GMT, we will be carrying out maintenance to one of our mail servers, mail.netlink.ie. During this time, we may need to stop the server. If you experience any difficulty in sending or receiving mail during this period, we kindly ask you to be patient and apologize for any inconvenience. If you experience difficulty in sending or receiving mail after this period, please contact support to report any issues.

The maintenance carried out today will aid in our fight against spam.

IMPORTANT: Server Upgrade

This announcement is for all our cPanel hosting customers.

We are going to be migrating to a more powerful server this week coming. The new server will have an Intel Pentium E Dual-Core processor, double the memory and double the storage capacity. This is to give you more power, more security, and to cater for our growing customer base.

We kindly ask our resellers to be on stand by for this migration in case of issues that may arise from this move. A change in IP addresses may be possible. We will be keeping you updated with announcements throughout the migration process. If you have any questions, please do not hesitate to contact us.

[UPDATE 2007-10-03] IMPORTANT!

All accounts have now been moved to the new server. The primary IP address of the server has changed to 72.55.179.42. Any customers using their own nameservers should change the A records to this new IP address. Also, if using branded nameservers, the new IP address should be registers for the primary NS via your domain registrar.

IMPORTANT: Please note that the old server will remain up for approximately 7 days before accounts will be removed from it. It is therefore important to check your accounts on the new server to make sure everything has been transferred correctly. If you find that there was a problem with the transfer, we would be more than happy to restore the latest backup for you.

Please do not hesitate to contact us with any questions.