28 September 2007

IMPORTANT: Server Upgrade

This announcement is for all our cPanel hosting customers.

We are going to be migrating to a more powerful server this week coming. The new server will have an Intel Pentium E Dual-Core processor, double the memory and double the storage capacity. This is to give you more power, more security, and to cater for our growing customer base.

We kindly ask our resellers to be on stand by for this migration in case of issues that may arise from this move. A change in IP addresses may be possible. We will be keeping you updated with announcements throughout the migration process. If you have any questions, please do not hesitate to contact us.

[UPDATE 2007-10-03] IMPORTANT!

All accounts have now been moved to the new server. The primary IP address of the server has changed to 72.55.179.42. Any customers using their own nameservers should change the A records to this new IP address. Also, if using branded nameservers, the new IP address should be registers for the primary NS via your domain registrar.

IMPORTANT: Please note that the old server will remain up for approximately 7 days before accounts will be removed from it. It is therefore important to check your accounts on the new server to make sure everything has been transferred correctly. If you find that there was a problem with the transfer, we would be more than happy to restore the latest backup for you.

Please do not hesitate to contact us with any questions.

25 September 2007

Server Downtime (Resolved)

2007-09-25 20:57:39 GMT

Our servers at 195.137.213.66 and 195.137.213.94 are currently down. The issue is network related and not a direct server problem. Technicians at the data center are currently working to resolve the issue.

Services affected by this downtime include mail and web server. However, customers using the local mail server will not lose any mail. Any existing mail should get delivered as soon as the server comes back up.

We apologize for any inconveniences.

UPDATE [2007-09-25 22:28 GMT]

The issue has been resolved and services are up and running again.

10 September 2007

Server Downtime (Resolved)

Due to some technical issues, our server at cl-t061-091cl.netlink.ie is currently down. We are aware of this problem and have a team working on it. We hope to have the server back up asap.

[UPDATE 2007-09-10 03:45 GMT]

The server is back online. There was a problem with one of the switches the server is connected to, and the issue has now been resolved.

We apologize for any inconvenience.